Terms & Conditions

ALL TABLES OVER 8

• No charge until September 30th
  
• 50% menu cost per head Oct 1st – Nov 1st
• 100% menu cost per head Nov 1st – date of booking
• If the fixed December menu is not selected and the table wishes to join us à la carte, a flat fee of £30/head will be applied in the parameters outlined above.

Tables of 5–8

• 10 days notice from the booking date

Tables of 4 or under

• 72 hours notice from the booking date

Short notice cancellations outwith December

• Table of 1–4, 24 hours
• Table of 5–6, 48 hours
• Tables of 7 or above, 72 hours
• Tables of 5 or over are subject to a discretionary 10% service charge.

Other

• Please note that we do not accept bookings for drinks.
• All tables are subject to a no-show/late cancellation policy. £25 per person is charged upon failure to show up for your scheduled reservation, or for short notice cancellations.
• Charges will be taken from the stored card within 30 days. All data is stored by a third party in line with GDPR regulations.
• Event reservations require 7 days cancellation notice for ticket/deposit refunds.
• Card details will not be charged when diners show up for their reservation as scheduled.

If you have an allergy please provide as much information as possible when booking, indicating clearly the severity of the allergy and any other details that you may deem essential for our knowledge in order to prepare your food appropriately and safely. Our kitchen offers a multitude of products including peanuts, tree nuts, soy, milk, eggs and wheat. While we take steps to minimise the risk of cross-contamination, we cannot guarantee that any of our products are safe to consume for people with dietary allergies. Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase your risk of food-borne illness.

• Gift Vouchers cannot be extended, are non-refundable and non-transferable.
• All Gift Vouchers must be used in full. No change or voucher for unused differences can be issued.
• When making a reservation/booking the booking must be made in advance and the voucher number must be quoted.
• The actual gift voucher must be presented on arrival.
• Any reservation made using this certificate will be subject to our normal booking policy. Certificates will be automatically redeemed in the case of a no show.
• Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others – by printing the voucher once and by closing down the web page immediately once printed. Each voucher will be valid for a single redemption only.
• All bookings are subject to availability and change.
• Gift Vouchers are valid from the date of purchase until the expiry date.
• When using this gift voucher, you must call and make a reservation quoting the voucher number.
• On arrival, please present the gift voucher for validation. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher is not presented.
• Pre-booking with your gift voucher reference number is essential for everything except the monetary vouchers.
• All website payments are processed securely by PayPal, no private information is held by Five March.

Whilst wheelchair access is possible, we're very sorry to say we do not have a disabled bathroom and there is one step to our facilities.